Ovum and SAP talk Banking – Mobile Adoption Trends
Mobile Adoption trends – what are the right types of mobile capabilities banks should provide to their customers? What works and what not? Find out by watching the video with Ovum‘s lead analyst Dan...
View ArticleOvum and SAP talk Banking – Mobile Must-Haves
Mobile Must Haves – what are the key requirements banks need to think of when developing and executing their mobile strategy? How fo you create a win/win situation with your customers when it comes to...
View ArticleOvum and SAP talk Banking: Banking in 2020 – Is it Love?
The banking industry is undergoing significant transformation – transformation that is both technology led & technology enabled – as banks address the challenges of risk and regulatory compliance,...
View ArticleNew Year’s Revolutions – The Banking View in 2013
As 2013 begins, this is a good time to look at some of the key issues for banks and their customers in the year to come. At SAP Banking View, we have identified some of the elements we believe will...
View ArticleNew Year’s Revolutions – Finding, Understanding and Keeping Customers in 2013
There is nothing new about the struggle to win new business. Banks have always competed to find and retain high-value customers. And, just as the “job for life” is increasingly a thing of the past,...
View ArticleForm High Street to High-Speed – Banking In A Digital World
Last week, looking at the changes that will characterise 2013 for retail banks, I stressed the importance of the customer view. Retail banking customers generate data every time they interact with...
View ArticleCore Transformation: A Question of Survival
There are many reasons why retail banks might be cautious of embarking on a core transformation project. It seems expensive. It sounds dangerous – with the possibility of damaging service outages. It...
View ArticleTrends for 2013 – Making progress through waves of regulation
2013 began with Basel III’s adoption – but this will not be the only regulation, global or national, that banks will have to confront and adjust to. Since the global financial crisis, each year has...
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Introducing guest blogger, Chris Skinner
SAP is pleased to introduce Chris Skinner as an esteemed guest blogger on Banking View in 2013. Beginning this week, Chris will be sharing his thoughts on a range of topics, including innovation,...
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Sun, Software and SAP at SAPPHIRE NOW
SAPPHIRE NOW is just around the corner. While we’re busy putting the finishing touches on all of the sessions and activities, I wanted to share a few of the many top reasons you don’t want to miss...
View ArticleBack to Blue Skies? – The International SAP Conference for Financial Services...
After several dark and stormy years for the global markets, and for the financial services industry, the first day of the International SAP Conference for Financial Services began on a note of cautious...
View ArticleReducing complexity: the promise of the Financial Services Network
“You don’t want to put all your eggs in one basket, but you also don’t want to have too many baskets”. This was how Dmitry Simakov of Citi, speaking at last week’s International SAP Conference for...
View ArticleWhat’s Driving Change in Commercial Banking?
As we busily prepare for the upcoming Sibos conference in Dubai, it’s interesting to note that September also marks the 5 year anniversary of the start of the financial crisis. Although some progress...
View ArticleThe 720-Degree View – Banks Must Understand Customers, And Customers Must...
The need for banks to understand their customers better is often discussed – but what happens when customers don’t understand their bank? The talk of the 360-degree view of the customer should not...
View ArticleThe Key to Unlocking Accelerated Innovation? The Cloud.
It’s been fascinating to observe the advent of cloud solutions – be they public, private, or hybrid – within the global banking landscape over the last few months. In some areas, investments in cloud...
View ArticleDigital Banking Comes of Age
To succeed in today’s banking environment, banks need an innovative digital banking strategy that supports an omnichannel approach to attracting and keeping customers. The typical retail bank customer...
View ArticleWhy 2014 is the year of value for banks
With banks under pressure to perform safely and transparently, value is at a premium. What are some of the key ways they can unlock it? For banking, the overarching theme for 2014 looks set be value,...
View ArticleThe Value Waiting in the Cloud
By moving services into the cloud, businesses have enabled disparate divisions to examine, amend and respond to a single set of data, eliminating redundancies and inaccuracies, and develop and scale...
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Customer-Centricity in Banking Platforms: Forrester ranks SAP as a Leader
In today’s highly competitive financial services landscape, it has become imperative for institutions to implement customer-centric strategies in their businesses. A recent study, “The Forrester Wave™:...
View ArticleIn Pursuit of Perfection – Day One of the SAP Financial Services Forum,...
The opening day of the SAP Financial Services Forum in London began with an appropriate quotation. Ross Wainwright, SAP’s Global Head of Financial Services, opened his speech with a line from Winston...
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